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Subject: Ess/Mss Information Office or Portal
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AuthorMessages
beverly godwinUser is Offline
Frequent Member
Posts:67

5/13/2008 3:34 PM  
We are on enviro 8.0.3.7 and app version 8.1. we are implementing ess/mss and I'm confused about whether or not Information Office will be used or the Lawson Portal. I think that you have to deem to use one or the other and then do the appropriate set-up. Some of the documentation that I've read indicates that prior to 8.1 information office was used, but 8.1 + uses the portal.

Any info on this is appreciated.
John HenleyUser is Offline
Super Member!
Posts:1235

5/13/2008 8:16 PM  
The ESS/MSS self-service apps run inside Portal. There is no more Information Office.

Thanks for using the LawsonGuru.com forums!

John
Shane JonesUser is Offline
Super Member!
Posts:103

5/16/2008 8:48 PM  
Beverly,

I have been using Self-service for a while and it works well (for the most part) but we do see some issues with Benefit enrollment. Sometimes the system does not correctly follow our rules for the required benefits. Consider implementing a process that looks at the active benefits following enrollment to ensure that associates have the correct number of plans....

Just something you should consider when you are implementing because the system will glitch from time to time and not enroll correctly. Lawson says it is something on the browser side of the transaction. (Also, make sure everyone knows not to use the browser back button or change the display for the bookmark to open the window without the tool bar.)

Good luck
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Forums >Lawson S3 Applications >S3 HR/Payroll/Benefits > Ess/Mss Information Office or Portal



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