Forums
Lawson Business Intelligence/Reporting/Crystal
Lost Data Settings
Author
Messages
Katy Prince
Advanced Member
Posts: 27
4/16/2018 2:43 PM
Old reports have these data settings:
Datasource in Report:
Override Datasource
Default User ID
Default Password
Confirm Password
When Viewing Report:
But when I try to publish a new report all of the above is missing... Anyone else ever run into this?
See attached.
Attachments
DataSettingsMissing.docx
Greg Moeller
Veteran Member
Posts: 1498
4/16/2018 2:52 PM
It's been a while since we've seen this, but yes. We have seen this before.
It was caused (at least for us) by the RAS server not being available, or started
when the reports were published.
Make sure your RAS server is up and re-publish.
Katy Prince
Advanced Member
Posts: 27
4/16/2018 3:53 PM
Thank you. Now... How do I know which server is my RAS server? I thought it would be the SAP Crystal Reports Server, but when I restarted the services in the Central Configuration Manager there, it didn't help.
Greg Moeller
Veteran Member
Posts: 1498
4/16/2018 5:05 PM
Go to Reporting Service Administration link
Select Settings
Look at the Default Report Application Server box
If this has a value in it, that is your RAS server.
If it is empy, you need to look at LBI_HOME\ReportingServices\Reporting Services.ear\erswar-10.6.0.0.war\WEB-INF\lib\clientSDKOptions.xml file (replacing LBI_HOME with whereever your LBI folder lives and possibly replacing the 10.6.0.0.war with whatever version you are running.
Look at this file-