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Infor CloudSuite Financials
EDI, Sub Table, Convert Zero Quantity ASN's
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JODAMORE
Basic Member
Posts: 10
3/10/2022 3:17 PM
Hello Everyone,
We are currently using EDI ASN 's from our primary distributor for auto receipt.
The distributor is currently sending zero quantity lines, which generate a receipt header and no lines. This then causes future receipt issues against follow up shipments on that PO.
My question is, can we manage this within Infor, perhaps a sub table entry? Or is this simply a matter of telling the Vendor to stop sending zero quantity lines?
The zero quantity line does provide benefit in GHX as it shows a definitive "we aren't sending this" history. Whereas asking them to no longer send zero quantity will default our assumptions to cancel line status. It creates a gray zone of assumption I'd prefer to avoid.
Any knowledge in this area would be greatly appreciated. If you have other questions or potential paths/process, please let me know. Thank you in advance.
Kat V
Veteran Member
Posts: 1020
3/28/2022 7:31 PM
We're having an additional error where it is doubling the quantity of the line before it. Example line 1 order 5, shipping 5. Line 2 order 1 shipping 0. Line 3 order 6 shipping 4.
What we're getting is an unreleased receipt with:
Line 0 qty 4
Line 1 qty 10
Line 3 qty 4
It's maddening. We have asked Cardinal to suppress the 0 qty and they do for a month and then it starts up again.