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IPDesigner Error. Can't log in.

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JonA
Veteran Member
Posts: 1162
Veteran Member
10/10/2016 1:59 PM

    I'm getting this error when I try to log into IPDesigner.

    An error has occurred. See the log file

    C:\IPDesigner\IPDProd\workspace\.metadata\.log.

     

    It was working fine until last Thursday.  I noticed that when I was modifying a flow there were some errors but they weren't listed in the window.  So I thought maybe a restart of the application would fix that.  But after the restart I got this error when I tried to log in.  I've attached the log file but I don't think it's very helpful.

    Attachments
    Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
    Kyle Jorgensen
    Veteran Member
    Posts: 122
    Veteran Member
    10/10/2016 2:15 PM
      This happens to me from time-to-time. Been happening for years (even in the old PFI designer).
      I've opened tickets with Lawson, but they never seem to address the problem.
      The root-cause, as best as I've determined, is a corrupt java xml file.
      Simply delete (or rename) the below file and then relaunch the IPD client.

      C:\IPDesigner\\workspace\.metadata\.plugins\org.eclipse.ui.workbench\workbench.xml
      Kyle Jorgensen
      Veteran Member
      Posts: 122
      Veteran Member
      10/10/2016 2:15 PM
        That path should be:
        C:\IPDesigner\*install_name*\workspace\.metadata\.plugins\org.eclipse.ui.workbench\workbench.xml
        Kyle Jorgensen
        Veteran Member
        Posts: 122
        Veteran Member
        10/10/2016 2:16 PM
          If the workbench.xml file doesn't exist when the client launches it will create a new one.
          JonA
          Veteran Member
          Posts: 1162
          Veteran Member
          10/10/2016 3:44 PM
            Thanks a ton! That worked!
            Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
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