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How To Ideas needed: How to view the same Pay Stub as an Employee

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SShaffer
Basic Member
Posts: 20
Basic Member
11/17/2020 2:24 PM

    Good Morning,

    Our HR Specialists frequently, and I mean frequently, get calls from our employees wanting to look at something (deductions, hours, etc.) from their paycheck.

    While the employee is looking at their Pay Stub, our HR Specialist don't have than ability.

    Sure they can look at the paycheck information / data, but it's not in the same format as the Stub.  That makes it tough to follow along and understand truly what the employee is looking at,

    Additionally, there are times after an employee has left the company that they are requesting a Pay Stub...but don't have online access to it anymore.

    How are you folks handling those situations?

    Is there a way for an HR Specialist to look at the same Pay Stub that the employee is seeing, and we are just haven't found the right menu option?  Even generate / print a Pay Stub from the past?

    Is there a way to securley output all the Pay Stubs and store them for future use?

    Thanks,

    Steve

     

    Beate Hughes-Brown
    Advanced Member
    Posts: 30
    Advanced Member
    11/17/2020 3:01 PM
      We use MHC Document Express. The payroll team can see the actual PDF from there. In the past I used employee self service systems and generally admin access would allow others to view the pay stub.
      SShaffer
      Basic Member
      Posts: 20
      Basic Member
      11/17/2020 4:12 PM

        Thanks!

        So to clarify...the payroll process in S3 outputs all the PDFs, and then you store them in MHC Document Express where both employees (in lieu of ESS) and HR specialists can view the stub.?

        S 

        Beate Hughes-Brown
        Advanced Member
        Posts: 30
        Advanced Member
        11/17/2020 4:33 PM
          In re-reading your question. HR does not have such access only payroll. And yes payroll can see the PDF in document express, they can also see it in MHC Doc Self Service.
          SShaffer
          Basic Member
          Posts: 20
          Basic Member
          11/19/2020 1:10 AM

            Thanks!

            Follow-up question...

            What is generating the PDF pay stub file(s)?  Is that a function of S3...or a function of MHC Document Express?

            Regards,

            Steve

            Beate Hughes-Brown
            Advanced Member
            Posts: 30
            Advanced Member
            11/19/2020 1:58 PM
              HI Steve,
              MHC Doc Express creates the PDF
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