Manager Self Service and PA100

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jph826
Advanced Member
Posts: 28
Advanced Member

    Our application is 8.1 and we recently upgraded our Env to V 9.0.3. We have an issue with the PA100. Any actions submitted through Manager Self Service are showing on the PA100 with blank "From" and "To" fields. The Manager can successfully enter an action, we can see it in the inbasket with all of the details, we can successfully approved the action and we can successfully see all of the detail on the PA52. However, when the PA100 runs, it shows only the Employee number, name, the name of the action and the effective date. The "From" and "To" fields are blank. One other strange thing. If the action submitted by the manager had a change on the first line item, then on the PA100 just that first line item detail shows up but no other fields. I have a ticket in the Lawson, but they have not had a lot of success since last week. By the way, our administrative users can enter the exact same action types directly through PA52 and all of the detail shows up fine on the PA100. Just the Manager Self Service actions seem to be affected. Any suggestions would be greatly appreciated.

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