Addins Performance doubled with upgrade

Sort:
You are not authorized to post a reply.
Author
Messages


Greg Moeller











Veteran Member



Posts: 1498




Veteran Member



    We've recently went live with Infor10.. and our Addins performance has doubled.

    Issue:  Upgrade from 9.0.1.x to Infor 10.0.8 and at the same time

               Switched platforms from Unix to Windows (database and apps)

    Applied the newest version of MOA available per Infor support... and it is still taking twice as long to load a large payroll file.

    Any suggestions on where I should start troubleshooting this?



    This_Guy











    Veteran Member



    Posts: 93




    Veteran Member



      We are experiencing Add-Ins performance hits on our existing v9, but seems to be related to Lawson Security. Assume you have Add-Ins clustered in WAS, etc? 



      Greg Moeller











      Veteran Member



      Posts: 1498




      Veteran Member



        Yes, clustered in WAS with 3 app servers.


        xxxxxttysfh











        Veteran Member



        Posts: 62




        Veteran Member



          Just uploads or downloads and are u guys using https or http?


          Greg Moeller











          Veteran Member



          Posts: 1498




          Veteran Member



            We are strictly http.


            Greg Moeller











            Veteran Member



            Posts: 1498




            Veteran Member



              Odd: When we have a Fiddler session running while doing an Addins Upload, the performance is much closer to or equal to the expected performance.
              What's up with Fiddler?


              Greg Moeller











              Veteran Member



              Posts: 1498




              Veteran Member



                Queries can be slow as well, but not like the uploads. Uploads are terrible.


                NatalieD











                Veteran Member



                Posts: 53




                Veteran Member



                  We are experiencing similar issues with performance after upgrade. How many records do you usually have for upload? Infor told us add-ins is only equipped for 500 records or less. Prior to upgrade to v10, we would process thousands of records a day without issue. Now our workload efficiency has been greatly impacted.


                  Kat V











                  Veteran Member



                  Posts: 1020




                  Veteran Member



                    I'm not in IT - but I'm a power user on v10 - Infor has been consistently giving me incorrect answers about Add Ins.
                    I uploaded 10K new records to IC11, IC56 and PO25.6 - no issues with speed. We were given a different port to use for the server when using Add-Ins. Not sure if this is why. Instead of connecting on 8080 we were told to use 8081.


                    John Henley











                    Senior Member



                    Posts: 3348




                    Senior Member



                      Posted By NatalieD on 07/28/2017 10:05 AM
                      We are experiencing similar issues with performance after upgrade. How many records do you usually have for upload? Infor told us add-ins is only equipped for 500 records or less. Prior to upgrade to v10, we would process thousands of records a day without issue. Now our workload efficiency has been greatly impacted.

                      This is total BS from Infor Support

                      Tell them to escalate your incident to a different technician who knows what they are talking about (but say it nicely).

                       

                       


                      Thanks for using the LawsonGuru.com forums!
                      John


                      John Henley











                      Senior Member



                      Posts: 3348




                      Senior Member



                        Posted By Kat V on 07/28/2017 2:59 PM
                        We were given a different port to use for the server when using Add-Ins. Not sure if this is why. Instead of connecting on 8080 we were told to use 8081.

                        What they've done is create a second web server and WebSphere app server to handle Addins traffic, which is often a quick solution, but often unnecessary depending on circumstances (e.g. server load, number of users, number of uploads, etc.)

                        Thanks for using the LawsonGuru.com forums!
                        John


                        drewlewis15











                        New Member



                        Posts: 2




                        New Member



                          I know this is an older thread, but did Infor offer up a solution for the performance issue? We recently upgraded from v9 to v10 MOA, and have noticed significant performance issues... Uploads running twice as long. We have had a case logged with Infor for over a year now continually testing new versions of v10 MOA. Any insight/solution that anyone can offer would be greatly appreciated!
                          You are not authorized to post a reply.