Special Item Validation

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Me
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Posts: 96
Veteran Member

    When Special Item Validation is set to Warn or Deny can the message users see when they try to order an item that's already in the IM be edited or changed?  Below are the standard messages.  We'd like to change the word Deny to Notice but not sure if that's possible.

     

    Warn - Users are warned that the special

    item already exists in the item catalog, but

    you have the option to add the item from the

    catalog instead.

     

    Deny - Users cannot add a special item

    because it already exists in the item catalog.

    You still have the option to add the item from

    the catalog, however.

    JonA
    Veteran Member
    Posts: 1162
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      Does setting this to 'deny' actually stop the requester from adding the item to a req?  We had this set to 'skip' until last year when we changed it to 'warn'.  When we tested 'deny' the message wasn't any different from this and it didn't stop me from adding the item to the cart.

       

      Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
      Kat V
      Veteran Member
      Posts: 1020
      Veteran Member
        Haven't tested since v10 - but v9 Deny was actual hard stop. It is the same message, but doesn't supply a back to the Special/Service screen. Going there and attempting to add the line anyway triggers the same message.

        We keep it to warn.
        JonA
        Veteran Member
        Posts: 1162
        Veteran Member
          Hmmm... didn't stop me at all. I even selected the same vendor and catalog number as one of our stock items and it let me add it to the cart and release.
          Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
          Me
          Veteran Member
          Posts: 96
          Veteran Member

            We finally tested and this is the message when it's set to Deny.

             

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