portalconfig.xml

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BrianM
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Posts: 41
Advanced Member
    I have a user who hasn't used the test environment in 24 months +/-.  She tried to use it this morning and got the "Message from webpage" as shown in the attachment:

    Once they clear that then get this screen:

    The Portal cannot load because it was unable to load the global configuration file.
    System Administrator: please verify that file 'portalconfig.xml' exists.

    Any ideas on how to resolve this?

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    BTM
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