Job Scheduler-user not in user list

MatthewD

Veteran Member

Posts: 53

1/15/2013 7:31 PM

I have a user that contacted me today regarding a AP job that was stuck in waiting. I logged in as Lawson went to the job schedule screen but wasn't able to find this user in the user name drop down. What would cause a user not to show up in the list and how can I fix that?

Roger French

Veteran Member

Posts: 545

1/16/2013 2:45 AM

Is the 'lawson' user in the same user group as the AP user? Check LAUA

MatthewD

Veteran Member

Posts: 53

1/16/2013 6:34 PM

Thanks I'll check that out.

MatthewD

Veteran Member

Posts: 53

1/23/2013 12:41 PM

After adding her to the admin group via LID she shows up in the user list.
Besides using Lawson Security for a new user do we also have to go into LID and add them to the group so they will show up or is this normally handled with LS?