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Fax Integrator Crashing

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JonA
Veteran Member
Posts: 1162
Veteran Member
12/3/2013 8:47 PM
    We're running LFI 9.0.0.2171 on a Windows XP machine sitting in our fax room. Occasionally, and recently more often, the application just crashes for no apparent reason. The log shows nothing. Sometimes it's not discovered until the next day resulting in delayed deliveries and some angry docs. Is there anyone that knows how to write a script that can monitor whether a program is running and if not shoot an email out to someone to notify them?

    Or better yet, a script that will launch LFI if it finds it's not already running.
    Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
    Maureen Castor
    Basic Member
    Posts: 9
    Basic Member
    3/31/2014 1:07 PM
      We have the same version and recently have been finding that the LFI application simply closes down and needs to be re-launched. We also have a query that runs automatically several times a day and emails a report to alert us of a potential issues. The report contains all POs where there is no status update. If the number is very high or the issue times are outside the 15 minute window we have set up on LFI to begin the loop, then this is an indication that there is an issue that needs to be investigated.
      Maureen Castor - Analyst - MMIT - Meridian Health System
      JonA
      Veteran Member
      Posts: 1162
      Veteran Member
      4/7/2014 12:45 PM
        Good idea, thanks. We are in the process of replacing the XP box with a Windows 7 box and installing the latest LFI version. If the problem persists with the new version I'll create a similar report.
        Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
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