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Last Post 12/29/2020 2:31 PM by  JonA
Lawson Fax Integrator Error code: -2147024883 No Fax Job ID
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JonA
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12/29/2020 2:31 PM

    Today I've run into a new issue.  Starting this morning our Fax Integrator has stopped sending faxes to the Windows Fax and Scan program.  Here's a snippet of Fax Integrator log.  Any insight would be appreciated.

     

    12/29/2020 2:08:46 PM : l_TRACE : FaxProcess.SelectAndFax
    12/29/2020 2:08:46 PM : l_TRACE : FaxServices.New
    12/29/2020 2:08:46 PM : l_TRACE : CommonRoutines.GetOSVersion
    12/29/2020 2:08:46 PM : l_TRACE : Operating System: Microsoft Windows NT 6.1.7601 Service Pack 1
    12/29/2020 2:08:46 PM : l_TRACE : Operating System: 6.1.7601.65536
    12/29/2020 2:08:46 PM : l_INFO : Selecting Records for Faxing
    12/29/2020 2:08:46 PM : l_TRACE : FaxDB.CreateDataTable
    12/29/2020 2:08:47 PM : l_TRACE : CrystalFaxReport.new()
    12/29/2020 2:08:57 PM : l_TRACE : FaxDB.CreateResultSet
    12/29/2020 2:08:57 PM : l_TRACE : FaxProcess.GetDetailDataSet
    12/29/2020 2:08:57 PM : l_TRACE : FaxDB.CreateDataSet
    12/29/2020 2:08:57 PM : l_TRACE : CrystalFaxReport.CreateFaxFile(ByVal faxDetails As DataSet, ByVal reportPath As String)
    12/29/2020 2:08:57 PM : l_TRACE : reportPath: C:\Program Files\Lawson Software\Fax Integrator\Crystal\portrait.rpt
    12/29/2020 2:08:57 PM : l_TRACE : FileName: 132537425379997828
    12/29/2020 2:09:07 PM : l_TRACE : Data lines: 115
    12/29/2020 2:09:07 PM : l_TRACE : outputPath: C:\Program Files\Lawson Software\Fax Integrator\send\132537425379997828.rtf
    12/29/2020 2:09:17 PM : l_TRACE : Output Fax file created: C:\Program Files\Lawson Software\Fax Integrator\send\132537425379997828.rtf
    12/29/2020 2:09:18 PM : l_TRACE : Sender.New(ByVal senderIndex)
    12/29/2020 2:09:18 PM : l_TRACE : FaxDB.New
    12/29/2020 2:09:18 PM : l_TRACE : FaxDB.GetDatabaseRecord
    12/29/2020 2:09:18 PM : l_INFO : Submitting Fax for PHILIPS HEALTHCARE
    12/29/2020 2:09:18 PM : l_TRACE : FaxServices.SendFax(ByVal faxNumber As String, ByVal vendorName As String, ByVal sendFile As String, ByVal coverPage As String, ByVal subject As String, ByVal comments As String) As String
    12/29/2020 2:09:18 PM : l_TRACE : faxNumber: +1 (800) 2277843
    12/29/2020 2:09:18 PM : l_TRACE : vendorName: PHILIPS HEALTHCARE
    12/29/2020 2:09:18 PM : l_TRACE : sendFile: C:\Program Files\Lawson Software\Fax Integrator\send\132537425379997828.rtf
    12/29/2020 2:09:18 PM : l_TRACE : coverPage: 
    12/29/2020 2:09:18 PM : l_TRACE : subject: 921555-0000--000, 
    12/29/2020 2:09:18 PM : l_TRACE : comments: 
    12/29/2020 2:09:18 PM : l_TRACE : Connnecting to Fax Server: 
    12/29/2020 2:09:18 PM : l_TRACE : Connnected to Fax Server: 
    12/29/2020 2:09:18 PM : l_TRACE : OS: Windows 7
    12/29/2020 2:09:18 PM : l_TRACE : API Version: 196608
    12/29/2020 2:09:18 PM : l_TRACE : Build: 7601
    12/29/2020 2:09:18 PM : l_TRACE : Version: 6
    12/29/2020 2:09:18 PM : l_TRACE : objFaxDocument.Body: C:\Program Files\Lawson Software\Fax Integrator\send\132537425379997828.rtf
    12/29/2020 2:09:18 PM : l_TRACE : objFaxDocument.DocumentName: 921555-0000--000, 
    12/29/2020 2:09:18 PM : l_TRACE : Priority: fptNORMAL
    12/29/2020 2:09:18 PM : l_TRACE : Recipient: PHILIPS HEALTHCARE
    12/29/2020 2:09:18 PM : l_TRACE : Fax Number: +1 (800) 2277843
    12/29/2020 2:09:18 PM : l_TRACE : No cover page
    12/29/2020 2:09:18 PM : l_TRACE : objFaxDocument.ScheduleType: fstNOW
    12/29/2020 2:09:18 PM : l_TRACE : objFaxDocument.Subject: 921555-0000--000, 
    12/29/2020 2:09:19 PM : l_ERROR : Error submitting Fax
    12/29/2020 2:09:19 PM : l_ERROR : Message: Operation failed.
    12/29/2020 2:09:19 PM : l_ERROR : Error code: -2147024883
    12/29/2020 2:09:19 PM : l_ERROR : Stack Trace: at FAXCOMEXLib.IFaxDocument.ConnectedSubmit(FaxServer pFaxServer)
    at FaxIntegrator.FaxServices.SendFax(String faxNumber, String vendorName, String sendFile, String coverPage, String subject, String comments, Sender sender)
    12/29/2020 2:09:19 PM : l_ERROR : System.Runtime.InteropServices.COMException (0x8007000D): Operation failed.
    at FAXCOMEXLib.IFaxDocument.ConnectedSubmit(FaxServer pFaxServer)
    at FaxIntegrator.FaxServices.SendFax(String faxNumber, String vendorName, String sendFile, String coverPage, String subject, String comments, Sender sender)
    12/29/2020 2:09:19 PM : l_INFO : No Fax Job Id. Check log for errors
    12/29/2020 2:09:19 PM : l_TRACE : CrystalFaxReport.Dispose
    12/29/2020 2:09:19 PM : l_TRACE : FaxServices.Dispose

    Jon Athey - Supply Chain Analyst - Materials Management - MidMichigan Health
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