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Last Post 11/10/2017 1:25 PM by  Jeremy
PO31 Vendor Returns and Reduce Quantity Received
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Jeremy
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05/22/2017 1:24 PM

    The scenario:

    1. Order 10 EA
    2. Receive 10
    3. Invoiced 10
    4. Pay Invoice
    5. Need to return/replace 5 that were shipped defective
    6. Do PO31
    7. Enter Credit Memo

     

    Now, how do we handle the next steps:  We need to be able to receive the 5 "new" ones from the vendor and then enter the second invoice for the 5 "new" ones.  The first invoice was for all 10 and we entered and paid it.  Since 5 were defective, the vendor gives us a credit memo for them.

     

    When we do a PO31, I would expect it to allow us to receive the 5 new/replacement items coming in.  But, it does not.

     

    How would you handle the above?

     

    Thank you.

    Issac
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    11/09/2017 6:51 AM
    When you created your vendor it should created a return PO. Did you obtain a return po to be received in PO30?
    Bonnie Zonko
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    11/09/2017 10:25 AM
    Typically a vendor will either give you a credit memo, or send you no charge replacements, but not both. If they are sending no charge replacements, in PO31 on the Authorize tab, the vendor claim type would be NC for No Charge, and the Replace Goods would be Yes. Make sure you fill out this Authorize tab, and the PO Code on the header for Repl PO before you add the vendor return. Done correctly, it will generate your replacement PO number and you can handle that in PO20/PO30 as you normally would.
    Jeremy
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    11/10/2017 1:25 PM
    Thanks for the replies. I think our AP may have told me some incorrect things. I would agree with the above; we would do a no-charge replace.
    Thanks.
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