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Last Post 04/26/2017 11:45 AM by  JimY
Problems with PR530 after upgrade MSP6
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Diana
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Munson Medical Center
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07/20/2011 10:52 AM
    After the upgrade, we are having issues with common department names in different process levels.

    Before the upgrade, the home process level was the default. Now the process level is required.

    How do you deal with departmens transfers within a process level?
    BarbR
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    07/20/2011 11:56 AM
    Looking for someone who has a KRONOS PR530 interface to Lawson (PRTRCSV) and has employees who charge time to other than their home department within their home Process Level. Our interface includes the department number in the DIST-DEPART field but not the home Process Level in the DIST-PROC-LEV field. This has worked fine since 2009. Last week we upgraded to ESP8/MSP6 and this situation is failing with the error message "Department not found".
    Do others do as we do (no value in DIST-PROC-LEV) or do you include the Process Level in the field even though it is the same as the employee's home PL?
    Ragu Raghavan
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    07/20/2011 12:50 PM
    Just in case there is no other work-around, it should not take long to write a 4GL or other routine to read the CSV file, look up employee table, fetch and populate the process level before PR530 is run.
    Carolyn Lee
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    07/20/2011 4:29 PM
    we had a similar issue with the upgrade. we customized PRTRDPD to default the employee's home process level.
    we also applied ctp 78565 for another defaulting issue, maybe try this first b4 the customization.

    this error caused timerecords to disappear from PRTIME and tax deductions to not update on PRDISTRIB. the affected employees also received double checks and deductions. It was fun correcting it all.
    BarbR
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    07/21/2011 7:11 AM
    Carolyn, thanks, can you give more detail on the PRTIME and PRDISTRIB and double checks/deds errors after applying MSP6? What caused those issues and is there a correcting CTP? Thanks!
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