User Unable to Perform Actions in PA52

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Last Post 01/13/2021 1:30 PM by Ragu Raghavan

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bobc
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01/07/2021 5:41 PM
We have a new Windows / SQL Lawson 10 installation that we are testing before promoting to Prod. We are having an issue with PA52. When users select an Action such as "INACTIVATE" and click change they get the error message "Pending action does not exist". This hasn't workred since the installation. I have recompiled PA52 but it didn't resolve it. Any ideas what needs to be done? Thanks.

Ragu Raghavan
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01/08/2021 10:44 AM
Does the record exist in the table PERSACTION? Are you able to Inquire on the pending action with Company + Employee + Action + Effect_date populated?

bobc
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01/12/2021 5:05 PM
Thanks Ragu. I was able to get PA52 working. The only issue now is that in Personnel Action History it is not showing what user made the change. Under "Changed by" it has numbers like NT0000001f and NT00000005. Any idea why it's not reflecting the user Id's?

Ragu Raghavan
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01/12/2021 5:19 PM
I think that is just the way it works on a Windows environment. You can run the command (lawson url)/lawson-ios/action/ListUserRecords?filter=userName%20EQ%20NT0000001f to see the userid tied to NT0000001f .

bobc
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01/13/2021 11:48 AM
Thanks for the information, Ragu. Just one more question about PA52. Is there a way to increase the maximum field size under the Selected Items tab in PA52? For instance, for the CHGHMOSTAT action the "DomesticPartner Name" field has a maximum of 10 characters. Our HR personnel are used to having 15 characters in our current HP-UX / Oracle system. Can it be increased? Thanks.

bobc
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01/13/2021 11:48 AM
Thanks for the information, Ragu. Just one more question about PA52. Is there a way to increase the maximum field size under the Selected Items tab in PA52? For instance, for the CHGHMOSTAT action the "DomesticPartner Name" field has a maximum of 10 characters. Our HR personnel are used to having 15 characters in our current HP-UX / Oracle system. Can it be increased? Thanks.

Ragu Raghavan
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01/13/2021 1:30 PM
Bobc, I do not think the 10 character limit is in PA52. I suspect that the field "DomesticPartner Name" is a user field defined in HR04,4. The table behind this is HREMPUSF. The field that captures the user entry is A-FIELD defined as alpha(10). I think you are stuck with this limit. Depending on how the user fields are set up (free format or defined in HR04.7), and if you use Design Studio, you may able to customize what the users see. Show the description (alpha 30) from PCODES instead of the 10 character.

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