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Web Enrollment Error Due to New Flexible Spending Maximum

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Abbey
New Member
Posts: 1
New Member
10/24/2012 7:17 PM
    Hi Everyone,

    We are receiving the following error with an employee that is currently in flex spending (RS) for $5000 for 2012 and goes through Web Enrollment Open Enrollment where the new maximum is $2500 for 2013:

    "You cannot enroll in this benefit at this time. (Contribution amount is > than annual maximum amount,_f0) " 

    It then lists the employee as being "ineligible" for the Flex Spending Benefit. Any employee that had a 2012 election for $2500 or less is not affected.

    Does anyone have any suggestions to fix this error in the Web Enrollment screens?

    Thanks!
    Tags: Web Enrollment
    Mary Porter
    Veteran Member
    Posts: 337
    Veteran Member
    10/25/2012 6:49 PM
      I just tested this in our setup with someone that is currently enrolled in $5000 and we get the message on the right hand side of the screen:

      Contribution is no longer valid, the annual amount maximum is 2500

      In the Option selections, the employee only has the option to change the coverage or select a different plan. Only employees that are enrolled under $2500
      have the option to keep the same coverage too.

      The only thing we did is set up the new annual limit effective 1/1/2013 on BN18.5

      Tags: Web Enrollment
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