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Last Post 01/07/2016 5:46 PM by  pbelsky
Missing data in modified CSV error report after promotion
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Woozy
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12/28/2015 11:30 AM

    Hi Gurus - I'm stumped, and I need some ideas.

    We have a custom batch program that includes an error report.  I recently modified the program and the error report to add additional columns.  With the new columns, the report is too wide for the printed report but works fine in the CSV export in DEV.

    However, after promoting the changes to PROD, the report compiles and runs without errors in PROD, but some of the new columns are blank in the CSV including the error message column (from msgmnt).

    I've already done the following:

    • I confirmed that the source files match between prodlines
    • I recompiled both prodlines with -D and confirmed that the .cbl files are identical (other than datestamps) between them
    • I confirmed that msgmnt matches between the two environments
    • I deleted my job setup and recreated a new job from scratch just to be sure that wasn't causing confusion

    I'm at a loss.  Where else can I look to see why this PROD version isn't working the same as DEV?

    Thanks!

    Kelly

    Kelly Meade
    J. R. Simplot Company
    Boise, ID
    Woozy
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    12/28/2015 12:33 PM
    By the way, I should mention that the columns exist in the PROD CSV output, and the headers are correct,but the detail values are empty.
    Kelly Meade
    J. R. Simplot Company
    Boise, ID
    John Henley
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    12/28/2015 3:10 PM
    Are you referring to 'create CSV' from Portal?
    Try
    /servlet/IOSCacheRefresh

    The report properties files (which are used to create the CSV) are cached and might need to be updated since you updated to your new version.

    If that doesn't work, try rptgen PROD XX YY123
    Followed by IOSCacheRefresh.

    Thanks for using the LawsonGuru.com forums!
    John
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    12/28/2015 3:27 PM
    Hi John - I appreciate the ideas. Unfortunately, it still doesn't work. I tried just the IOSCacheRefresh, then I tried the rptgen followed by the IOSCacheRefresh and a new Job, but the problem remains. Bizarre.
    Kelly Meade
    J. R. Simplot Company
    Boise, ID
    John Henley
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    12/28/2015 4:13 PM
    are you referring to 'create csv' from portal or LID?
    Thanks for using the LawsonGuru.com forums!
    John
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