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Last Post 10/19/2017 2:14 PM by  edison
processflow trigger
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edison
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10/10/2017 5:42 PM

    Apologies for the very basic question;

     

    We're migrating from v9 to v10. I need to have a process flow execute when a user changes their address in ESS. 

    I'm just assuming that the EMSSAddrChg service is the key to running the process flow (that's what I saw in our v9 bpm/menu.do.)


    I made a very simple processflow that just sends an email and upload it. 

    Then on Process Server Administrator > Configuration > Service Definitions

    Double click on EMSSAddrChg

    Click the create icon, 

    pick my simple processflow on the "Process Definition:" field and made sure "Service is Enabled" is checked.

     

    I don't receive the test email when I go to test the address change. 

     

    Is there an additional step that I'm missing?


    Is Process Server Administrator > Administration > Work Units > Work Units

    the right place to check to see if the processflow got triggered?

     

     

     

     

     



    Jason Beard
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    10/13/2017 2:36 PM
    Do you see a workunit created? ie, is the trigger working but the e-mail failing? I'm not familiar with a service named EMSSAddrChg. Are you sure this wasn't a custom triggered flow in your v9 environment? If so, then you are probably missing some custom code in the EMSS Address Change html/javascript files.
    Jason Beard
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    edison
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    10/13/2017 5:53 PM
    Thanks for the hint; I was able to find the htm page on the server and the javascript that creates the ProcessFlowObject and calls EMSSAddrChg. I'll see if i can debug this.

    I don't see a workunit created. I don't think the trigger is working. Where can I check it?

    I don't know enough about custom triggered flow to determine if this is one. but I do see in the flows description that it is by created by somebody at lawson.
    Dave Curtis
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    10/14/2017 6:04 AM
    The EMSSAdrChg service is the delivered service for the address change.

    I am assuming you had the address change notification working in V9? Kind of sounds like it - but just checking.

    Also - there is a standard delivered flow that does the email notification - I see you said you made a custom one so I was just currious why not use the standard one and customize the email node if you need it customized.

    Anyway - if you did have it working in V9 and the move to V10 has caused it to stop. I would check the emssconfig file. I believe there is a setting in there that turns on and off the use of process flow.

    In your move to V10, did you also go to IPA from process flow? Based on your notes, it sounds like it but just checking.

    When we made the move from V9 to V10 and from PFI to IPA, we had the issue where the address change notifications stopped working and it was related to the settings in emssconfig (I believe - I can double check my notes when I get back to the office) it may have been in another setup file in EMSS but is was definatielty a "flag" item that we had to set to allow IPA to work with the EMSS items (address change, tax changes, direct deposit). Once we set that flag to use process flow (IPA) it all worked.

    John Henley
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    10/14/2017 5:32 PM
    As Dave says there is a process_flows_enabled flag in emss_config.l that needs to be set to true. Also, I'm assuming the flows and services are installed and enabled in IPA.
    Thanks for using the LawsonGuru.com forums!
    John
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