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Last Post 09/11/2017 4:26 PM by  Roger French
IPA Scheduler Not Working
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Roger French
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08/10/2017 11:05 AM

    This is a new instance. Win/SQL.

    LSF 10.0.9, Landmark 10.1.1.51.

    LSF and Landmark have been running for a few months. IPA's have been installed, configured and running OK.

    Trying to schedule an existing IPA flow using Rich Client. The IPA runs fine and OK for a manual schedule meaning "Start". It runs fine in IPD too.

    The issue is that if I create a schedule in My Actions, Schedule for any type of periodic schedule for the IPA to run (one a day, once a week, etc.) it fails to launch. I'm logged in as the 'lawson' user to schedule it. Lawson has full rights and permissions. I've checked and rechecked all permissions and credentials.  Inbaskets work fine and OK.

    The status on "Action Instances" says "Terminanted Abnormally".

    And the exception log says below. I've already rebooted full stack all of servers. Tried deleting the schedule, creating new one, etc. Still does not work. Going on two weeks and support still does not have any solution. We're trying not to have to apply a new CU if at all possible. Thanks for your help.

    com.lawson.rdtech.type.ViewException: Error Deserializing parameter view.
    at com.lawson.rdtech.framework.batch.BatchTaskHelper.getViewFromXML(BatchTaskHelper.java:157)
    at com.lawson.async.LandmarkActionExecutor.getRequestedAction(LandmarkActionExecutor.java:133)
    at com.lawson.async.LandmarkActionExecutor.execute(LandmarkActionExecutor.java:54)
    at com.lawson.rdtech.gridadapter.async.AsyncImplContainer.executeAction(AsyncImplContainer.java:380)
    at com.lawson.rdtech.gridadapter.async.AsyncImpl.executeActionLocal(AsyncImpl.java:343)
    at com.lawson.rdtech.gridadapter.async.AsyncImpl.runRemoteAsyncAction(AsyncImpl.java:260)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at com.lawson.grid.proxy.ProxyServerImpl$ProxyRequestThread.invoke(ProxyServerImpl.java:2715)
    at com.lawson.grid.proxy.ProxyServerImpl$ProxyRequestThread.processRequest(ProxyServerImpl.java:2502)
    at com.lawson.grid.proxy.ProxyServerImpl$ProxyRequestThread.runThread(ProxyServerImpl.java:2425)
    at com.lawson.grid.util.thread.PooledThread.run(PooledThread.java:137)
    at java.lang.Thread.run(Thread.java:745)
    Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 212; Error at line 1 char 212: Remote call failed: invalid credentials supplied for session method IServiceProxy.getDataView(ExecutionContainerKey, DataContext, Action, String, int, String)
    at org.apache.commons.digester.Digester.createSAXException(Digester.java:3181)
    at org.apache.commons.digester.Digester.createSAXException(Digester.java:3207)
    at org.apache.commons.digester.Digester.startElement(Digester.java:1456)
    at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
    at org.apache.xerces.impl.dtd.XMLDTDValidator.startElement(Unknown Source)



    The above line ^^^ referencing credentials. Not sure how or why that message would appear. All of the credentials for 'lawson' and the databases are OK. 


     

    Tim Cochrane
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    08/29/2017 4:07 PM
    What CU you on...prob doesn't matter...but just wondering.

    I've got items that were scheduled in CU56, we just went to CU63 a few weeks ago...everything is still running fine.
    Did you get an initial run, or did it fail on first run??
    Tim Cochrane - Principal LM/IPA Consultant
    JimY
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    08/30/2017 5:38 AM
    Have you checked Grid Management to see if there are any errors? Also is it possible that you are timing out and that is what is causing the error? You might want to check the Default Session Timeout value under the Security Properties section in Grid Properties. Our is undefined, but maybe yours needs to be increased.
    Roger French
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    08/30/2017 9:03 AM

    Already increased time out per the other KB article. Rebooted everything. It seemed to work for about 24 hours then it went back to the same errors.

    We're on CU51, and probably in the end, a upgrade to a later CU is what it will take most likely, to get it running again.

     Haven't really received any response from support on a solution.

    JimY
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    08/30/2017 9:51 AM
    If you haven't changed the severity to High then I would do that and see if you can get a response. We have had to do that in the past. I would also look at the Net Change report for the CU to see if there is anything in there about scheduling.
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