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Last Post 12/16/2015 5:09 PM by  PKS
Rich client login error
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BDT
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06/25/2013 12:41 AM
    Hi ,

    I have successfully installed Landmark product but when i try to log in to the rich client interface with Lawson log in credentials it gives me invalid user name/password error. Is there a default log in credentials for Landmark or can I create a new user ID to log in. Please help me solve this issue.

    Please refer the attachment for more information.

    thanks
    regards
    BDT

    Kwane McNeal
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    06/25/2013 1:07 AM
    A basic install creates only the OS identity for actor 'lawson'. You'll need to create the rest manually.

    Kwane
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    06/25/2013 1:18 AM
    Hi ,

    Can you please explain how to create a new identity manually.

    Thanks
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    BDT
    elessarfl
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    08/30/2013 12:53 PM
    Hi BDT and Kwane,
    We are getting the exact same error msg. What is the resolution to this issue?
    Thanks
    PKS
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    11/25/2015 2:12 PM

    Hi All ,

    My customer is also facing the same issue for users .

     We are on cloud and ADFS is complete

    1) User has thick client identity 

    2) Required roles are available 

    I am able to login as lawson (cloud domain) 

    Apart from the above what else do I need to check 

    Carl.Seay
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    11/25/2015 5:47 PM
    On cloud, make sure you're using the domain when logging in (user@domain.com). Also, make sure 'ignore case' is checked off on the SSOP login scheme.
    PKS
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    12/01/2015 7:54 PM

    Hi Carl , Thanks for the response .

    Where should I be checking this ?

    Carl.Seay
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    12/14/2015 11:45 AM
    In Rich Client, under the GEN product line. There is a menu option for Login Schemes. It would be a custom name, but it probably has LDAP_BIND or ADFS in the name.
    PKS
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    12/15/2015 1:39 PM

    Thanks Carl .

     

     

    PKS
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    12/16/2015 5:09 PM

    Just came back to update on my problem cause and solution

     

    This customer's LDAP tree was not following standard format

     

    Userid1@company.XXX ,userid2@company.YYY

     

    I had to match the thickclient identity to match as per IFS

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