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S3 Systems Administration
Statement On Current Minus 2 Policy
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S3 Systems Administration
Statement On Current Minus 2 Policy
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SP
Veteran Member
Posts: 122
6/4/2014 6:51 PM
Does anyone know for sure where I can locate the statement from Infor regarding the long held policy of break-fix support for current minus 2 service packs?
I have read skimmed through the new Support Operations Handbook and I don't see it in there. I know I have heard it referenced on several conference calls w/Infor over the past year. I would like to provide such documentation to a client in an effort to encourage them get patched up.
TIA,
Shane
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