Deletion of AR customers - Audit

Sort:
You are not authorized to post a reply.
Author
Messages
Petter
Basic Member
Posts: 7
Basic Member

    Can you permanently delete customer accounts in Lawson? If so, is there a way to see what accounts have been deleted and by who?

    Thanks

    John Henley
    Senior Member
    Posts: 3348
    Senior Member

      Yes, customers can be deleted, depending on date of most recent activity compared to the "delete months" setting on AR01.  In other words, if "delete months" is set to 12, you can't delete a customer with activity in the past year. 

      You can set the customer group to track customer changes (which includes deletes); they are written into table ARAUDIT, and can be reported via AR285.

      Thanks for using the LawsonGuru.com forums!
      John
      Petter
      Basic Member
      Posts: 7
      Basic Member
        Hi John,

        Thanks for your answer. That is exactly what I needed to know. However, I am unable to find any of those (table ARAUDIT or report AR285). We have Version 7.3.3.0.

        Peter
        John Henley
        Senior Member
        Posts: 3348
        Senior Member
          Sorry, those (ARAUDIT & AR285) are new in 8.1 applications.
          Thanks for using the LawsonGuru.com forums!
          John
          Petter
          Basic Member
          Posts: 7
          Basic Member
            Ok, thank you. Is there a way of getting information on deleted customers in version 7.3.3.0? I can see the table called ARITEMAUD, but I can't seem to get much useful information out of it.

            You are not authorized to post a reply.