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Last Post 12/08/2015 8:23 AM by  Maureen Castor
Lawson Security Administrator 10.0.1.0
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Maureen Castor
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12/04/2015 1:23 PM

    I recently installed Lawson Security Administrator 10.0.1.0; however, when I attempted to launch the application, I received this error:  ActiveX component can't create object. I've tried uninstalling and re-installing on two different PCs always with the same result.  Infor directed me to KB article 1616661, which did not resolve the issue.  Researching the error only yields info specific to MS Windows applications; however, some of the information is leading me to the suspicion that there is a piece missing that connects the application to the database.  I have no idea how to troubleshoot this.  Any help or ideas would be much appreciated.

    Maureen Castor - Analyst - MMIT - Meridian Health System
    Brian Allen
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    12/04/2015 2:10 PM
    Have you tried right clicking on the desktop icon and selecting "Run as administrator"? I believe the database connection is routed through a Websphere servlet, so it shouldn't be a data connect issue if other Lawson services are running correctly. The security client is a VB application and uses ActiveX. It could be OS related? Infor support should be on the hook for helping you to resolve.

    Maureen Castor
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    12/07/2015 10:47 AM

    I did try to "Run as Administrator" but still received the same error. I did not know that the client is a VB application which gives me with much more insight. Thank you for your help.

    Maureen Castor - Analyst - MMIT - Meridian Health System
    Maureen Castor
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    12/08/2015 8:23 AM
    RESOLVED:

    I went to c:\Program Files\Lawson Software and registered every .dll and .ocx file in:

    C:\Program Files\Lawson Software\Common\
    C:\Program Files\Lawson Software\Common\Shared\
    C:\Program Files\Lawson Software\Security Administrator\

    Example:

    Under Start, Run type regsvr32 and the full path of the file with quotes. i.e.

    regsvr32 "C:\Program Files\Lawson Software\Common\LawsonHttpClient.dll"

    It's a little tedious, but I am functioning in LSA v.10 without error.
    Maureen Castor - Analyst - MMIT - Meridian Health System
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