EDI Shipto Failures

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R Phillips
Advanced Member
Posts: 42
Advanced Member
    We are having a problem with EDI failures due to an invalid shipto being chosen by the Requestor for the vendor on the PO. I am unsure if it is due to us using a wrong set-up or if it is how Lawson is designed to be used. We spend a large amount of time every day on these.

    We do just-in-time delivery with our med/surg distributors and desktop delivery with our office supply and janitorial vendors. Therefore, Requestors may have several shipto's they use:

    1) Receiving Dock - this is the shipto for most vendors
    2) Requesting location - this is used for the just-in-time deliveries; they may have several since one Requestor may order for multiple units. We send the Requesting location in the SDQ03 field thru EDI.
    3) Departments - this is for desktop delivery; they may have several since one Requestor may order for multiple units

    All of our issues are from #1 and #3, we constantly re-educate the end users on this, but for some reason they still find this confusing. Honestly, I found it confusing when I first started since my last system autopopulated that information for me based on vendor; of course, we also had on Requestor per location which does not work here.

    Does anyone else have these issues? How is everyone else setup?

    Thanks,

    Rebecca
    JonA
    Veteran Member
    Posts: 1162
    Veteran Member
      We have a similar issue with two of our smaller facilities that have a limited number of items in their storerooms. Most of our inventory is stored at our main medical center so we default their ship-to/from location to that facility. However, some heavier items like copy paper, forms and some solutions are stored at the smaller facilities. We find that many requesters like to use express shopping rather than their templates so if they don't change their from location they end up ordering cases of paper from our main storeroom rather than from their own or the reverse - they order items from the vendor that are stocked in the main storeroom.

      For your situation, are all vendors either ship to dock, JIT or desktop delivery? None are sometimes dock, sometimes JIT?
      Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
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