IC81.1 Copy Function

What is happening with the orders? Are you using MSCM and they are not showing up on the server or is the server not passing the upload on to Lawson production?

We encounter errors on both the frontend and backend of our process. We use handheld scanners to input our counts against the current inventory and this data is relayed back into Lawson. From there Lawson compares our par level against the count to process our orders. When we use the copy function in IC81, we see upload errors on the frontend which we try to manually correct and when the order is sent electronically to our vendor, the data is incomplete and corrupted with ASCII characters etc. If we manually input the data in IC82 this does not happen. We can also go back and manually update the copied data “change without changing” and this corrects the problem. Is something updated internally in Lawson when this data is entered manually that is not updated with the copy function? As I stated before, we have a work-around but I could save some time if the copy function worked as I envisioned it would. I just feel like I am missing something simpl

Since you didn't say can I assume that you're not using Lawson Mobile Supply Chain Management? I did some testing and copied one of our par locations and had no issues using the handheld to order both stock and nonstock items through MSCM. If you're using a third party solution for par replenishment can you contact them? In the mean time you could use MS Addins to query the par location you want to copy and upload the new location. Not as fast as copying but it will save you the headache of fixing everything after an upload.

Jon:

Thank you for your advice and help.  We do use MSCM so I am unsure why we have issues with this function.  Luckily, we do not use this function frequently so it is not a priority but I will investigate further.  Until then, I will probably do as you suggested and upload the data. 

Right, I don't use it hardly at all. It doesn't work well when you assign GL cats at the par level.

We have been using the copy function for par carts for a number of years with MSCM successfully. The only time we had a problem with order processing is when an item number was corrupted and that stopped the order from processing.

What is the upload error message that you are getting on MSCM?

We ran across the same thing a bit ago. It turned out that when we copied a par loc, it did not populate the acct unit on the RQ01 record, which in our configuration, is needed to complete the accounting string. Unless the system can complete the string, it will not complete the replenishment because it does not know who gets charged the $$$. So, take a hard look at your configuration and how you charge par item replenishment (acct unit and account nbr). It could be as simple as the RQ01 or it may also involve the GL categories -- it depends on your particular configuration.