Lawson MSCM database unavailable error

Has anybody encountered a problem with the MSCM database being unavailable? We usually stop MSCM at about 2:00am for backups and then run a script to start MSCM at 6:00am. I put a ticket with Lawson but they don't seem to find the root cause of the problem. I looked in the server log and here is the error:

[10-05-2016 06:02:55,332] INFO [com.lawson.mscm.platform.manager.StartUpBean] Successfully initialize com.lawson.mscm.sim.service.ProcessConfiguration
[10-05-2016 06:02:55,379] INFO [com.lawson.mscm.platform.manager.StartUpBean] Successfully initialize com.lawson.mscm.sim.service.ServerInit
[10-05-2016 06:02:55,379] ERROR [com.lawson.mscm.platform.manager.StartUpBean] java.lang.Exception: Error occurred while initializing StartUp Manager
java.lang.Exception: Error occurred while initializing StartUp Manager.