Rejected Outbound transaction

I have had rejected outbound transmissions before. Need a little more info. Can you post the job log here?

Hi Jon,
  See attatched error that I received. I've never worked one like this before.

Bev

The ship to is less than minimum length? That is a new one to me. It sounds like the ED40 is missing? I think your ship to on the PO was 1001 and it wants it either to be "1001 " or " 1001" - leading or trailing spaces?

I know I've seen this before but I can't find any record of how we resolved it. Can I see your ED10 record and TP_O_SHIPTO record in ED40 for this trading partner and the 850 file?

Hi Jon,
  Attached is a Word document w/screen shots of the ED10 and ED40's.

Also attached is the 850 file that contains the rejected transaction.

How did you ascertain that the problem was with the Ship To? When I look at the error and/or the file, I dont know what indicator points to the Ship to being the issue.


Bev

Bev,
It looks like the issue is the N104 which contains an asterisk. According to the documentation that I have, the N104 minimum is 2. Have you used an asterisk in that field before?

I guess the question I need to ask is, where is the N104 field? The rejects are being received from the same buyer who I believe is using the PO20 form for PO's.

I'm getting errors where the data element either exceeds the maximum length or  it has less than the minimum length. 

What is the N104 field used for (what value?) and does it equate to a field on the PO20?

 

The N104 value gets populated from the ED40 ship to external value. Normally that would be a number. In your screen shot of ED40, it showed *, and in your error screen shot, it showed Element = *.

On the 850...

ST^850^1001~
BEG^00^SA^600325^^20131217~
PER^BD^Jane Doe~
N1^ST^MidMich Medical Center Gratiot^91^[acct nbr]~

On the ED40 - the external value needs to be Alcon's account number for DISTR and HOSP respectively.