WFTASK FILE

                             Workflow Tasks

The Workflow Task file stores work unit task data. When the work unit is
completed, this information becomes the work unit's history and metrics. This
data can be used to refine procedures to reduce the length of time work unit's
spend in particular tasks.

FIELD NAME           DESCRIPTION/VALID VALUES                    UPDATED BY

WTA-WORKUNIT         Numeric 12
Workunit             The work unit accumulating task data.

WTA-USER-NAME        Alpha 10  (Lower Case)
User Name            The name of the user associated with
                     this work unit. This is usually the user
                     whose action created the work
                     unit.

WTA-TASK             Alpha 20
Task                 The task for which data is being
                     gathered. The task is taken from the
                     procedure the work unit is following.

WTA-START-DATE       Numeric 8  (yyyymmdd)
Start Date           The date the task began.

WTA-START-TIME       Numeric 6  (hhmmss)
Start Time           The time the task began.

WTA-END-DATE         Numeric 8  (yyyymmdd)
Ending Date          The date the task ended.

WTA-END-TIME         Numeric 6  (hhmmss)
End Time             The time the task ended.

WTA-ROLE             Alpha 15  (Lower Case)
Role                 The role assigned to complete the task.
                     Roles are assigned to users as part of
                     the user profile definition and
                     can have one or more queues associated
                     with them. Roles are defined on WF08.1
                     (Role Definition).

WTA-OPERATION        Alpha 15  (Lower Case)
Operation            The service provided as part of the
                     task.

WTA-COMMENT          Alpha 40  (Lower Case)
Comment Line         This field contains a narrative comment.

                         WFTASK FILE INDEX

NAME      KEY FIELDS    DESCRIPTION / SUBSET CONDITION           USED IN

WTASET1   WORKUNIT
          START-DATE
          START-TIME

                         WFTASK FILE RELATIONS

ONE TO ONE RELATIONS


RELATION       RELATED
 NAME           FILE        INTEGRITY RULES / FIELD MATCH

Workunit       WFWORKUNIT   Required

                            WTA-WORKUNIT    -> WFW-WORKUNIT  (WFWSET1)