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Last Post 6/6/2023 3:54 PM by  Ann
Service Contract Process
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Ann
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5/26/2023 2:28 PM

    Might you share the process to issue a Service Contract to a vendor?  Do orders originate in Requisition Center and if so, can you describe the hand off from the Contract Manager to the end user department?  When the PO20 is issued to the vendor, is the countersigned contract attached to the PO20 or does the countersigned contract get to the vendor in another way? Do you have a mechanism to include attachments to a Purchase Order?

    Ann Paolini System Director Supply Chain Tower Health
    Tim
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    5/26/2023 3:08 PM
    What version are you using? In CloudSuite MT version, PO's are not issued for service contracts. The signed executed contract is an external WORD document, that is stored in IDM.
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    6/6/2023 3:54 PM

    Thanks Tim. We're on V10 and have not yet converted to V11 Cloud.

    Might anyone using V10 share your contracting process?  Does the order originate in RQC or PO20?  Is the Contract Manager or Buyer responsible for the PO? and is there a way using V10, to attach documents either thru RQC or on PO20?  Many thanks!

     

     

    Ann Paolini System Director Supply Chain Tower Health
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