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IPA Version 10 Requisition Approval Flow

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JimY

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Posts: 510

5/2/2014 2:07 PM

We have a requisition approval flow that was built by someone else who is not available at the moment and I am trying to determine where the email addresses for approvers is coming from in the User Action Node. I can tell that the email address for the requisitioner is coming from an RM record using a Resource Query, but I am not sure if the approver email is coming from the RM record or their Actor record. I suspect the Actor record, but I want to confirm it. Thank you.

David Williams

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Posts: 1127

5/2/2014 3:09 PM

In IPA, the email is coming from the Actor record.

JimY

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Posts: 510

5/2/2014 3:36 PM

Thank you David. That explains why they are not receiving an email that they have a requisition to approve. They didn't have one in their Actor record. I have updated it.

David Williams

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Posts: 1127

5/2/2014 3:56 PM

Just one of those 'undocumented features.'

BarbR

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5/2/2014 4:12 PM

We are not on IPA yet, but headed that way. So if you don't mind I'll ask a related question. Today we have automated processes that maintain the email addresses both on the HR11 work tab and on the RMID. Once on IPA, do we have to keep a third place in sync (the Landmark Actor)? Isn't there a delivered sync between the LSA RMID's and the Landmark Actors?

John Henley

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5/2/2014 4:51 PM

Landmark-LSF federation *should* keep them in-sync.

JimY

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Posts: 510

5/2/2014 5:21 PM

What John says is true and we are Federated. I am not sure why it did not sync there email addresses. There may have been a problem when these individuals were added.