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Forums Performance Management Lawson Business Intelligence/Reporting/Crystal

Tools dashboard

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Greg Moeller
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2/14/2013 4:38 PM
It's been quite a while since we set LBI up here, so I'm a little fuzzy on the way it was done.

We are trying to share the Tools dashboard with some non-Administrators. Shouldn't I be able to just edit the Sharing of the dashboard and include a group to which they all belong, or is this a special Admin-only dashboard?

TIA,
-Greg
Matthew Nye
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2/14/2013 4:52 PM
first off, what version of FS are you on? but yes, the way you described should work. Are you going to the Object Editor or Manage Content? What issues are you having with it?
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Greg Moeller
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2/14/2013 5:55 PM
Sorry, should have explained more. LBI 9.0.4.2.x
I've added a group to the Sharing tab for the Tools dashboard 'Viewers', and assigned all of the users in question to this group.
I'm able to get the actual dashboard tab to show up, it's just showing up as a white page.
Matthew Nye
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2/14/2013 8:36 PM
I think i remember this happening with systems that were upgraded from much older versions.

Try following the steps in KB 1194306 and let me know if that helps.
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Greg Moeller
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2/15/2013 5:18 PM
Matthew: Sorry, your document provided no relief. But I have solved/worked-around what I was attempting to do.
The 'Tools' dashboard must be special, and must not be able to 'Share' the content of the 'Tools' dashboard any other way... like I wanted/attempted.
When I actually added the specific users to the 'Admin' group, everything works as expected. That just wasn't my intention.
Georgette
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3/5/2013 12:12 PM
I set up LBI dashboards in test and found that the My Tools Dashboard is only for admins. I wanted to give a subadmin rights to the My Tools publishing function but not for the rights and structures in bursting reports since this would be for financial reports only. I designed a new dashboard and linked the publishing function via URL and gave the subadmin permission. Check articles 52247 and 556278 (KB1196314).
Georgette
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3/5/2013 1:38 PM
Below is a sample script to redirect the Tools My Reports to a newly created dashboard. I exchanged my company’s http with the words YOURCOMPANY for you to fill in on the module’s content URL. The &ADMINBAR=false hides the admin bar so that users cannot do a search on another user’s reports. The FS will have the scripts for each of the My Tools functions such as publishing, rights, elements, etc.

under Services- script for My Reports
FSRemote?remtype=redirect&ADMINBAR=false&CMD=GETLIST&stylesheet=ersReports.xsl&remurl=http://YOURCOMPANY:9080/ers/ersLists.jsp?
/ersDocs.jsp?CMD=GETDOCACCESS&DOCID=docid&DISPLAYINSTANCES=TRUE&STYLESHEET=ersDocumentInstances.xsl&ERSSESSIONKEY=efssessionkey