Webrun to submit job not working

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Terry P

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Posts: 234

4/24/2013 11:03 PM

I have a simple flow to submit a job PO120. We are running on a Windows server. I have tried using both my userid with and without the domain - both give the same result. Listed below is the Post String and the log that indicates it ran successfully - but it doesn't. Any clues on what is going on? I never see the job in the job log in Portal even.

FUNC=run&USER=4JLSFDEV\pickering&JOB=PO120&OUT=text&WAIT=true

Started on server: Apr 24, 2013 3:22:05 PM PDT

Process started: DesignerTest - 04/24/2013 15:22:06.670

Activity started: Start (Runtime Id: START1)

Starting Execution of Activities .....
Variables in Process : DesignerTest Workunit : 258, ActivityType=START, ActivityName=Start, ActivityId=START1 Date:04/24/2013 Time:15:22:06.680
oWorkUnit(Type=String) = 258
oCatValue(Type=String) =
appProdline(Type=String) = DEV
ccsProdline(Type=String) = LOGAN
_service(Type=String) = DesignerTest
_user(Type=String) =
oCatKey(Type=String) =
appsKey(Type=String) =
appsValue(Type=String) =
oProcessId(Type=String) = 258
mailServer(Type=String) = smtp.lane.edu
LAWDIR(Type=String) = D:\lawdev\law
GENDIR(Type=String) = D:\lawdev\gen

Activity completed: Start

Activity started: WebRun4350 (Runtime Id: WEBRN2)
Executing WebRun Activity WebRun4350.....
(LHC) Posting to URL lltdev.4j.lane.edu:443/cgi-lawson/jobrun.exe
Executed WebRun Activity WebRun4350 Found success string "
Activity completed: WebRun4350

Activity started: End (Runtime Id: END3)
Executing Stop Activity .....
Activity completed: End
Process completed - 04/24/2013 15:22:07.074

Flow ran successfully
Information code: 0
Return message:

Finished: Apr 24, 2013 3:22:07 PM PDT

David Williams

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Posts: 1127

4/25/2013 11:31 AM

Did you check the job log listing for the ProcessFlow user (pfuser or lawson)?

Terry P

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Posts: 234

4/25/2013 1:40 PM

Nothing under lawson or weblaw. Did not see a user pfuser

David Williams

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Posts: 1127

4/25/2013 2:19 PM

So, I'm going to assume the Web Program in your WebRun is cgi-lawson/jobrun.exe

I don't know if you're running into a security setting that won't allow your ProcessFlow user submit another user's job? Have you checked the security logs?

John Henley

Posts: 3351

4/25/2013 2:39 PM

The webrun is a little picky on Windows servers

What option do you have the Check the 'Content Type'?
Make sure it's set to the first one (blank).

John Henley

Posts: 3351

4/25/2013 2:40 PM

Also, the user should be the ssop username (i.e. whatever is used to login to Portal, typically without the domain).

Terry P

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Posts: 234

4/25/2013 2:51 PM

Made sure the content type was checked. Made sure it was just my username. And yes jobrun is the default. I can run jobs manually from Portal. I can run Process Flows.

We are a Infor Managed Services, so I am unfamiliar with tracking down the log files. Can you point me to where and the name to look in?

John Henley

Posts: 3351

4/25/2013 3:47 PM

Sorry, I don't think my instruction regarding content type was very clear--what content type do you have it set to?

John Henley

Posts: 3351

4/25/2013 3:48 PM

Also, you're just trying to get it running first from the designer, correct?

Terry P

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Posts: 234

4/25/2013 4:26 PM

I set the content type to "text/plain".

And yes, I'm just trying to run from PF Designer and running on the server.

John Henley

Posts: 3351

4/25/2013 6:31 PM

Change the content type from text/plain to the blank (first) option.

Terry P

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Posts: 234

4/25/2013 8:27 PM

That is what I had originally. Changed it back and it still doesn't work.

Kyle Jorgensen

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Posts: 122

5/1/2013 10:22 PM

Did you ever find a solution?
Check these:
1. Make sure the job's name on PO120 is actually "PO120" (per your post string)
2. Make sure the correct user is in your post string
3. Try changing the "OUT" parameter on your post string to "xml"; and then put "63" in the Success String Field. "63" equates to "Normal Completion". With this setup you can use the "nodename_success" output variable to see if the job completed normally (it's a boolean; it will be true if the SuccessString was found in the node's result). If it didn't, examine the "nodename_result" variable.
4. Depending on your setup, the jobs submitted via WebRun are likely submitted as the user 'lawson'. Be sure that user has security to the program.
5. You can use the job scheduler via LID to determine the disposition of the submitted job. If you're unfamiliar with the command it's "jobschd". Check for completed and waiting jobs for all users.

Hope this helps.

-Kyle Jorgensen
Woodmen of the World

Kyle Jorgensen

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Posts: 122

5/1/2013 10:23 PM

OK...the value for SuccessString didn't come through right on my last post.

Let's try this:
[code]63 [/code]

Terry P

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Posts: 234

5/1/2013 11:01 PM

What is really strange is it works by using the browser to submit the job:

https://lltdev.4j.lane.ed...g&JOB=PO120&OUT=text

gives the following output:

Job has been submitted. prtfilepath=D:\lawdev\law/print/4JLSFDEV_pickering/po120/1 prtfilename=PO120.prt printer,description test,test

I tried some of your suggestions and it doesn't work still. Nothing shows up in LID either.

Terry P

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Posts: 234

5/9/2013 5:28 PM

Finally tracked down the problem. When running locally, there was no problem. When run on the server I kept getting a security error about the job queue. Found that no matter what user you use, when running on the server it runs under the user listed in the bpm.properties file - which in our case was "Lawson". The user Lawson had a different job queue in LAUA then everone else. I changed it to what all our uses used and everything works fine now. I did not investigate WHY or WHAT the differences were. But it works now.

TimC

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Posts: 84

2/2/2017 5:58 PM

Hello,
Getting the error: Return message: Connection null, type "WebRun", not found in configuration "main"
How do I configure this in the configuration set, Main?

David Williams

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Posts: 1127

2/2/2017 6:06 PM

Just duplicate the settings from Infor Lawson to the Web (Web Run Connection) tab in your Main Configuration.

TimC

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Posts: 84

2/2/2017 8:14 PM

NVM. Researched a KB article here:
https://www.inforxtreme.c..._from=KBSearchResult

TimC

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Posts: 84

3/24/2017 7:04 PM

INFOR had me change the pointer for the WebRun to run is as AGS vs CGI

/lawson-ios/action/SubmitJob?jobName=&jobOwner=&startDate=&startTime=&jobQueue=&displayOldFormat=true&OUT=XML