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Forums Integration / Customization IPA/ProcessFlow

IPA - Updating Action Tags in GHR

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Katie
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2/3/2016 4:27 PM

I have created a custom flow for the Terminate action in GHR.  I am using the standard Terminate action to trigger this custom flow (Term Pending action) and an Employee update within the flow after the Term Pending approval/update to act as the Term Final action.  It isn't adding the HRTerminate action tag (to the Term Pending or Term Final action) like the standard flow does.  We would like it to be on the Employee update, and I have tried passing it with the other action fields (Employee_action_tags="HRTerminate"), but that isn't working.  Is there some special syntax for updating the action_tags field?  Or is it possible to update it at all?  Any idea how it is being assigned to the standard flow?

 

Thanks,

Katie

Woozy
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2/3/2016 9:01 PM
Hi Katie - I have never seen the "Employee_action_tags" field before, and I don't see it listed in the Terminate action in TM (we're on LMRK 10.1.1.19 and TM 11.0.0.3).   What version of Landmark/TM are you using?  

Maybe I'm not understanding exactly where you are expecting to see it?

Kelly

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Kelly Meade
J. R. Simplot Company
Boise, ID
Woozy
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2/3/2016 9:08 PM
I just looked, and the ActionRequest business class does include an ActionRequest_action_tags field, although this value is blank for ALL of our ActionRequest records, so I'm not sure what it is used for. I'd be curious to know how you're using it.

Kelly
Kelly Meade
J. R. Simplot Company
Boise, ID
Katie
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2/3/2016 9:10 PM
Our flow performs the initial Terminate action as an update to the employee's status to term pending and then creates a future effective-dated Update action to the Employee to change their status to term final which will end their work assignments. The Employee_action_tags field I'm trying to update is on the Employee update action for the term final piece.
Katie
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2/4/2016 1:27 AM
Kelly, I think the turnover reports use the records with the action tags, so they are looking for the term records to have that HRTerminate tag on them.
Katie
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2/4/2016 1:33 AM
From what I'm finding in the KBs and documentation on the support site, it looks like we may need to change it around and use an Employee Update or Change Relationship to Org action for the term pending piece and have the Terminate action set the status to term final because the Terminate action in conjunction with changing to a status where work assignments are inactivated is what adds that HRTerminate tag. I put in a support ticket to see if there is a way to make it work the way we have it now and to just update that action_tags field, but if they say there is no way, we will go the other route. I will let you know which way we get it working. Thanks!
Katie
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2/4/2016 10:24 PM
I got this working by adding a custom action that is a copy of the Terminate action so that it would use the code to set the action tag. We left the Terminate action in the flow for term pending and instead of the Employee update after the term pending approval/update, we used the custom action for the term final action.