• Search Forums
    Advanced Search Topics Posts
Prev
Next
Forums Human Capital Management Lawson S3 HR/Payroll/Benefits

BN32 Error Message - Cannot Delete; payments exist

 7 Replies
 0 Subscribed to this topic
 68 Subscribed to this forum
Sort:
Author
Messages
Kelly H
Veteran Member Send Private Message
Posts: 167
Veteran Member
11/11/2011 8:21 PM
I am trying to delete a 2012 benefit from the BN32.1 screen.  However, I am getting the following error message - "Cannot delete; payments exist".  I cannot find this actual error message on mylawson, so thought I would try here.

The employee is actually in a term status and his 2011 benefits ended on 9/30/11.  Unfortunately we rolled benefits prior to his term being entered.  So he has a deduction code set up on the PR14 for 1/1/12 through 12/31/12 as well.  But it wont let me delete that either because YTD amounts exist.  When I drill around on the deduction code, it does not show any deductions taken for 2012 yet.  And it shouldn't. 

so any thoughts on why I cannot delete this plan??? 
Karen Ploof
Veteran Member Send Private Message
Posts: 118
Veteran Member
11/11/2011 9:12 PM
The most common cause was a stray time record. It was almost always a time record that had been inadvertently created from PR80 (there is/was a series of steps that will leave an orphaned time record in the file) . Try running a query against the time record file for the employee.
Margie Gyurisin
Veteran Member Send Private Message
Posts: 538
Veteran Member
11/11/2011 9:31 PM
You should be able to drill on the employee and see open time records. If they are associated with the pr80, you can enter company, employee number and then inquire. The orphaned time records associated with a PR80 will display and then you can delete them from the PR80.
Kelly H
Veteran Member Send Private Message
Posts: 167
Veteran Member
11/14/2011 2:46 PM
We have run a number of reports to try to find a stray time record or one time deduction. And there is nothing! Any other ideas???
Deleted User
New Member Send Private Message
Posts: 0
New Member
11/14/2011 3:03 PM
Kelly - occasionally, we discover "orphan" time records on the TIMERECORD table (they cause issues with a custom report that we have to send out every month). We have no idea how they get there - but if you query that particular table for the employee number, it will display. When we find one, we have to have our system admin delete the record from the table, because it doesn't display anywhere else - good luck
Kelly H
Veteran Member Send Private Message
Posts: 167
Veteran Member
11/14/2011 3:24 PM
Stephanie - there is nothing on the TIMERECORD table.
Deleted User
New Member Send Private Message
Posts: 0
New Member
11/14/2011 3:58 PM
Sorry, Kelly - I'm pretty much out of ideas if you've tried all the suggestions. ANY possibility someone mistyped a time rec for this person and put in a 2012 date?
Kelly H
Veteran Member Send Private Message
Posts: 167
Veteran Member
11/14/2011 4:14 PM
We figured it out. One of our data entry folks entered an arrears amount and posted it to the 2012 deduction. YUCK!! So now we are trying to back that out and having issues with doing that because he is no longer being paid.