Product line access

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GailC
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I have a user with a RM setup identical to my test user. The user can only see 1 of our 2 product lines in the addin. Any idea why?

Ben Coonfield
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Are the two users in the same security class?
John Henley
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1. Are you using LAUA security or LS security?
2. If you made the change recently, have you tried an IOSCacheRefresh?
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John