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MSCM testing

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Chesca

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Posts: 490

10/9/2015 3:27 PM

We are in the middle of upgrading from MSP 6 to MSP 11. We are testing the HH devices so my user created a HH order. I ran a par report and don't see the order. Are we missing something, a step? The user did not get an error when she uploaded the order.

ESP 13
Lawson MSCM 9.0.1.13
MSP 11
Server 2003

JonA

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Posts: 1163

10/9/2015 4:04 PM

Probably a simple question but do you have a TEST server and a PROD server? Is the handheld pointed to the correct server? I know I've done the opposite before- uploaded to TEST when I thought I was uploading to PROD.

Chesca

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Posts: 490

10/9/2015 4:30 PM

I just double checked with the user and it's pointing to the test server. So there isn't any program or something we have to run after uploading via HH, right?

JonA

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Posts: 1163

10/9/2015 4:45 PM

If the handheld said that counts were sent successfully you should see it listed in the par report. You're running the par report on the MSCM test server also?

Chesca

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Posts: 490

10/9/2015 6:24 PM

I just double checked and it's test mscm. I ran a query to against the sync table. It has the 3 records we uploaded via the HH and they are stuck with a status of 0.

JonA

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Posts: 1163

10/9/2015 7:24 PM

I'm not familiar with the MSCM tables. I don't have access to that server like I do with Lawson. So I'm afraid I won't be of much help. Sorry.