Refresh of Buyer Code

On the BUYER table in our Production system the Operator ID field contains the users Portal Login ID. It is displayed as "LSFPROD\pickering" in PO04, but stored as "NT000002bc" (We are on Windows platform). On our Development system, in PO04, it is displayed at "LSFDEV/pickering", but stored as "NT00000154". My understanding is the NT# is assigned when the user is created on the server.

The problem occurs when we refresh from Production ----> Test, the value stored (the NT #) in test is now now the correct NT value it should be. The only work around is to go into PO04, change the Operator ID field, and let it generate the correct value, then save it.

Any suggestions on how we can instruct Infor Managed Services to fix or correct this? They handle all the administrative stuff for us.