BN527 not working

Has anyone used Lawson's BN527 to update BN27.2 records?  We are trying to use it and it will not work.  We have an incident in with Lawson however have not heard anything back and our vendor wanted our ACA file last week for printing...  If anyone is using it and it works properly for you could you share the version you are using so we can see if maybe there is a patch we need to apply?  Or if anyone has been able to create an addin to load the records and is willing to share.. we have not had any luck there either..  Thank you...