PR197 not moving time records to PRTIME or QUARTWAGE

We are on Lawson 9.0.1.  We applied MSP#9 in April.  We discovered months later that PR197 had failed to move wages from TIMERECORD to PRTIME and QUARTWAGE for seemingly random employees (it seems to be isolated to pay codes that are set on PR20.4 with the Override Ded Expense set to blank or 1, although it doesn't happen for every employee with a time record to that pay code).  We have since gotten a fix from Lawson so that PR197 works correctly now, but we have about 2000 paychecks that are missing wage history during a 4 month period. The gross and net pay are correct in PAYMASTR, and the taxes and taxable wages are correct in PAYDEDUCTN and QUARTDED.  But if an employee drills around on their paycheck, their listed wages will not add up to their gross pay because the wages are missing from PRTIME and they are not included in the QUARTWAGE sums.  This also means that these employee W-2s will be incorrect, since some of the missing wages go on the W-2 such as GTL.

Lawson has not responded to our requests on how to fix our data.  We cannot use PR560 to convert payroll history because you must convert a balanced check with PR560.  We do not have backups of the TIMERECORD table that far back, so our best option is to use archived PMTOUT files to determine the breakdown of wages for these checks and then try to load the wages that are missing from PRTIME and QUARTWAGE.  We are thinking of using PR582 Mass Adjustment Load but we will have to modify it since PR582 contains edits that do not allow for loading positive wages.  We are still trying to determine how the GL will be impacted since we use Lawson financials as well.

Did anyone else run into this issue with MSP#9?  Have you fixed the data yourself?  Or did you get any advice from Lawson on how to fix it?  The end of the year is fast approaching and we need to have a good plan of attack since Lawson is not responding to our request for advice.