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Case Management emails from IPA??

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Tim Cochrane

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Posts: 154

4/12/2014 9:47 AM

Has anybody started using Infor Case Management in conjunction with PF emails? We already know a PF email to open a Case ticket must be properly formatted (4 variables on lines 1-4) and can contain an attachment, we're curious as to any success stories from other adopters.

Tim Cochrane

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Posts: 154

5/1/2014 12:41 AM

Case closed, we figured it out