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IPA Inbasket filters not working

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Margie Gyurisin

New Member

Posts: 0

8/12/2013 4:41 PM

We are migrating from PFI to IPA and our inbaskets appear as it they are not enforcing the filtering rules. If we turn the filter on, users see no transactions. When turned off, they see all.

Has anyone else run into this issue? Can you share how you fixed it, please?

Thanks.

Tim Cochrane

Veteran Member

Posts: 154

8/13/2013 12:12 PM

populating the "Category" field was not enforced in PFI; IPA enforces it. You'll need to populate Task, Category and Cat filter value now for any User Actions and emails that are sent by Task.

Tim Cochrane

Veteran Member

Posts: 154

8/13/2013 12:24 PM

I forgot to add - the system variable to populate is oCatKey.