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UserAction reminders and time-out in Hours or Days?

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BarbR

New Member

Posts: 0

7/18/2013 10:01 AM

Is there any reason to set UserAction and HRUserAction reminders and time-out periods using the DAYS option instead of HOURS? For example, instead of time-out in 10 DAYS, it would be 240 HOURS? I've been using hours in the Test flows and then updating each node when moving to Production to use days. It would be easier just to leave them all as hours and use variables for the number of hours so that only the Start node needs to be changed.

David Williams

Veteran Member

Posts: 1127

New Poster

7/18/2013 11:26 AM

There is no real reason, except for ease of math.

When you enter days the system converts it to hours on the WorkUnit Queue record anyway.