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Forums Integration / Customization IPA/ProcessFlow

What replaces 8.0.3 servlet/inbasket in LSF9?

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Paul Gallucci
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6/23/2009 1:30 AM
We have a 8.0.3 ProcessFlow that escalates Inbasket items.  There’s a WebRun node that invokes this function.  It doesn’t work in LSF9, (log results listed below).  What functionality replaces this in LSF9?

Here's a sample of what's in the WebRun node...
FUNCTION=dispatch&WORKUNIT=123456&IPADDR=123.45.67.890&PORT=12345&TASK=RQLvl1&APPRODLINE=PROD&RDUSER=xxxxxxxx&PROCID=123456&PROCNAME=XXXX_xxxxxxxV2_V01&ACTID=UA47&ACTNAME=UserAction3570&ACTION=Escalated

Here's results from the log...
WebRun3560_result =

 
    404 Not Found
 
 
   

Not Found


     

The requested URL /servlet/inbasket was not found on this server.


   

   
IBM_HTTP_Server/6.1.0.13 Apache/2.0.47 (Unix) Server at xxxxxxxx.velocityus.com Port 99999

 
David Williams
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6/23/2009 7:02 AM
Are you trying to update the time out of your escalation, reassign the WorkUnit to another Approver, or create the escalation?
David Williams
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6/23/2009 1:51 PM
"We have a 8.0.3 ProcessFlow that escalates Inbasket items. " explains what they are looking for.

the inbasket servlet moved to the bpm directory

set the Web Program to bpm/inbasket

Paul Gallucci
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6/23/2009 2:41 PM
Just discovered bpm/inbasket.  I simply changed servlet/inbasket to bpm/inbasket.  It doesn't work.  Apparently Function=dispatch no longer exists.
Paul Gallucci
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6/23/2009 2:46 PM
I'm not certain yet what FUNCTION=dispatch does.  Is there documentation for this?  It seems clear that it updates the action taken field to "Escalated" but I'm not sure if it does anything else.  So far it's a black box to me since I can't find documentation.  I could take before and after snapshots of files in the LOGAN WF system to determine what it does.
David Williams
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6/23/2009 3:09 PM
Okay, so if you're trying to "Dispatch" a WorkUnit, are you trying to perform the Approval action after a set time so that it moves on in the flow to the next approver?
If so, you can build that into your UserAction node by specifying the Escalation to take an action after the set timeout.
David Williams
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6/23/2009 3:11 PM
the dispatch function should still work.  If you type the url in your browser you will set it works.

It is in fact what the inbasket calls when you click on an action on the left side.

It does do more than just change the action, it communicates to the active workunit that the action has been taken.

Deleted User
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6/23/2009 4:06 PM
It needs to be a GET rather than a POST.

You will need to build the full URL path in a variable and reference that in Web Program and leave the Post string blank