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Forums Infor / Lawson Platforms S3 Systems Administration

Product Line GEN is not found

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mrvitas
Basic Member Send Private Message
Posts: 16
Basic Member
10/14/2008 6:30 PM
Hi everyone!

LSF9 core technology is installed, but no Portal. Executing smoke test:
pfserv test testGroupIOS and getting an error in wuerr file - Data
Servlet error: Product Line GEN is not found.

Also, another smoke test, at the URL - servlet/Profile?_PATH=test, also
getting error Product Line GEN is not found.

Found one KB article referencing checking WebSphere JVM definitions, but
no errors on com.lawson.gendir.

Anything else I can check?

Thanks!

Vitas Laniauskas
Roger French
Veteran Member Send Private Message
Posts: 549
Veteran Member
10/15/2008 5:16 PM
Obviously, GEN must be installed and recognized.
1. Does GEN exist in LAWDIR? How about the database?
2. Check your install.log in LAWDIR
3. Recheck all your settings in websphere for the application server. Recheck them again.

Posted By mrvitas on 10/14/2008 2:30 PM
Hi everyone!

LSF9 core technology is installed, but no Portal. Executing smoke test:
pfserv test testGroupIOS and getting an error in wuerr file - Data
Servlet error: Product Line GEN is not found.

Also, another smoke test, at the URL - servlet/Profile?_PATH=test, also
getting error Product Line GEN is not found.

Found one KB article referencing checking WebSphere JVM definitions, but
no errors on com.lawson.gendir.

Anything else I can check?

Thanks!

Vitas Laniauskas


mrvitas
Basic Member Send Private Message
Posts: 16
Basic Member
10/15/2008 5:39 PM
Yes - Roger thank you! In my log files I saw a reference to a typo in my $LADBDIR in WebSphere. Once I changed in Websphere, this error went away!

Thanks!

Vitas