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Forums Performance Management Lawson Business Intelligence/Reporting/Crystal

Application Links withing smart notifications.

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Ruma Malhotra
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8/11/2010 1:37 PM
I am trying to define a link to AP10 in smart notifications. Everything works fine. When I get the email alert and I am trying to click on the field to go to the application form in this case AP10, I get an error :

"The link to the Lawson form AP10.1 has not been defined."

How can I resolve this?
Matthew Nye
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8/11/2010 1:42 PM
Are you using URL class with an LAL link or Forms class?
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Ruma Malhotra
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8/11/2010 1:47 PM
Forms class.
Matthew Nye
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8/11/2010 2:01 PM
If you want to use Forms class you have modify and/or conform to the definition as it is in the lawson.xml file on the LBI server under the SN conf directory. For instance, AP10.1 may be defined as AP10, not AP10.1. However, I suggest you use URL and construct an LAL URL. Its far more reliable and keeps the configuration in SN instead of on the server. I believe I gave you the LAL KB doc last summer but if you need it again just let me know.
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Ruma Malhotra
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8/11/2010 2:51 PM
I found the URL LAL document and added the links and everything is working fine.

We are going to go with your idea of not changing the xml document on the smart notes directory because for every LBI version upgrade we may forget to add the form and then the lnik will not work.

Thanks for your wonderful help once again.