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Forums Performance Management Lawson Business Intelligence/Reporting/Crystal

Report will not pull up

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ALB
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11/23/2016 7:44 PM
There is one person who is having an issue pulling up any Crystal reports. The pop-up flashes a URL with the web server and another with the LBI server. I noticed the error logs have:

The Viewer could not be created because the Device Client type is not supported

How do you resolve that issue?