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Forums Performance Management Lawson Business Intelligence/Reporting/Crystal

Reporting Services

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Robby
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Posts: 87
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4/11/2013 4:32 PM
Occasionally a user will log a trouble ticket saying that they are not getting a report they used to get.
So, checking the schedule for that report I see that they are still designated as a user, and the "Recipient(s)" field is still
showing "All Report Users and Roles"
I'd like to be able to check their subscription status to see if they clicked the unsubscribe link and forgot :-(

Greg Moeller
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4/11/2013 8:54 PM
Why not just un-check the box to even give them the option to unsubscribe? We have all of ours disabled.
Robby
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4/11/2013 9:31 PM
Thanks, Greg,
I thought of that, too.
But, I was looking for the best of both worlds,
allow them to unsubscribe, but still be able to find out if these screwed it up :-)