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Smartnote Options Link

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vc727

Advanced Member

Posts: 44

8/11/2010 11:57 AM

We use smartnotes as a push only tool. I create notifications and push them out to management and Human Resources. I am always being asked if they can get the information in a spreadsheet. I know that in the options link at the bottom of all the notifications is an options link which should allow them to expot the note to a spreadsheet. Why am I the only one that this option works for. Every other user has the Options link grey and will not work. Could it have something to do with them not being registered smartnotes users or that we are bursting the notices?

Matthew Nye

Veteran Member

Posts: 514

8/11/2010 12:03 PM

Is it working for you from the email? Last time I tested this the Excel export option is only available when delivered via browser. What version of SmartNotes are you on?

vc727

Advanced Member

Posts: 44

8/11/2010 6:16 PM

You are correct it only works from the browser. Why is it even on the email if it isn't an option?

Matthew Nye

Veteran Member

Posts: 514

8/11/2010 6:37 PM

To keep you busy.

You can edit the template to remove it. Open the master template and search for [tool_options]. If you remove this it will remove that option.