How to negotiate a cloud SLA

It is essential to ensure that providers make good on their enterprise-level commitments related to service and performance, that’s where the cloud service-level agreement, or SLA, comes in.
IDG Insider Pro, June 29, 2020

4 tips for quick automation wins

IT automation is nothing new. Enterprises for years have looked for ways to reduce or eliminate manual processes that can slow down service delivery, introduce errors into systems, and increase costs.
CIO, July 21, 2020

6 best practices for business data visualization
Like any technology, data visualization tools can be used poorly. We share expert tips for getting the most value out of data visualizations in business.
Computerworld, July 13, 2020

Security Mistakes Your Work from Home Employees are Making

The new WFH environment, schedule freedoms and distractions are causing many to slip up and put sensitive company data at risk.
Information Week, May 14, 2020

Now Is an Unprecedented Opportunity to Hire Great Talent
While the Covid-19 pandemic hits and reshapes companies, industries, national economies, and our society in previously unthinkable ways, business leaders need to think beyond survival to the opportunities this crisis might create, not only for their own organizations but the greater good. Chief among these is a chance to hire talented people at a time when they might have trouble finding or keeping jobs elsewhere.
Harvard Business Review, May 2020

When Organizations Halt or Walk Away from IT Modernization

IT and data directors from enterprises still have some questions about strategies to shake up their infrastructure with new technology and practices.
Information Week, March 9, 2020

Coronavirus: Managing (and pivoting) during a crisis

If you weren’t entirely prepared for COVID-19, you’re not alone. Ensuring business continuity in crisis management mode requires the right mix of technology, patience and agility. This collection of Insider Pro articles may help.
Insider Pro, April 20, 2020

Remote work tests CIOs' soft skills amid coronavirus crisis
From virtual office hours to Yam Jams and WFH Slack sessions, CIOs are doing everything they can to keep their teams connected during a pandemic that has driven them, physically, apart.
CIO, May 21, 2020

It's Time to Reconsider IT Career Paths
In an ever-changing work environment, organizations are exploring new ways to keep tech experts happy in a non-management role.

Information Week, December 11, 2019

6 tips for renegotiating service contracts

Tight times require a fresh look at existing contracts to see how costs can be curbed or new capabilities can be obtained — but a collaborative ‘win-win’ approach is your best bet.
CIO, April 24, 2020