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Can No Charge request be created in RQC?

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Bev Edwards

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Posts: 366

New Poster

10/23/2013 4:48 PM

We have occasions where items may need a repair. When they are setn out, there needs to be a cost entered, even though these items are covered by a warranty.

Is there a way to create a No Charge cost in RQC?

Kat V

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Posts: 1020

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Engaged Reader

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10/23/2013 5:11 PM

Yes - it's not easy to do - but yes.

Attached are the print screens I use - Feel free to steal and repurpose.

RSS - No Charge Items.doc